One of the sad realities that I witness almost every day is when genuinely good IT people are overlooked by inexperienced management or human resources teams. Or, these existing good people find themselves being shown the door due to their manager’s inability to work with technologically-minded people. This happens extensively in the realm of growth companies and even in some start-ups. The push to become big and behave as a bureaucracy sometimes becomes incorrectly perceived as tantamount to success.

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The Chief Information Officer (CIO) is the person in an organization who is responsible for the information technology and computer systems that support enterprise goals. As information technology and systems have become more important, the CIO has come to be viewed in many organizations as a key contributor in formulating strategic goals. Typically, the CIO in a large enterprise delegates technical decisions to employees more familiar with details. Usually, a CIO proposes the information technology an enterprise will need to achieve its goals and then works within a budget to implement the plan. Typically, a CIO is involved with analyzing and reworking existing business processes, with identifying and developing the capability to use new tools, with reshaping the enterprise’s physical infrastructure and network access, and with identifying and exploiting the enterprise’s knowledge resources.

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